Privacy Policy

For Our Clients and Customers

RE/MAX Country Classics Ltd. Brokerage is committed to respecting your privacy.

We collect, use and disclose personal information for one reason: to provide professional and competent real estate service to clients and customers. Specifically, we collect, use and disclose your personal information in order to:



  • Market and sell your property effectively

  • Locate suitable properties for you to consider if buying

  • Verify your identity FINTRAC Government Regulation

  • Establish or collect commission or fees owing to us

  • Compile statistics, conduct market research and report to regulatory and industry agencies

  • Comply with the law

  • Comply with tax requirements

Whenever possible, we will collect personal information directly from you. Depending on how you do business with us, we may gather information from the following sources:



  • From you, on a Listing Agreement and related document; for example your name, address, telephone number, email address, property details, and mortgage information.

  • From you, on a Buyer Agency Agreement (or Customer Agreement), Agreement of Purchase and Sale and related documents; for example, your name, address, telephone number, lawyer's name, and financial information.

  • From your interactions with us; for example, verbally or through your written instructions to us regarding access to your property

  • From consumer reporting agencies; for example, your credit history

  • From government and other organizations that have information about transactions pertaining to your property, and its current assessed value

If you provide personal information to us or through any of the previously mentioned sources, you do so with the understanding that your personal information may be used or disclosed for the identified purposes among us, the above sources or third parties, and that RE/MAXCountry Classics Ltd. Brokerage may verify such information, or obtain personal information about you by checking with government agencies, credit bureaus and other fact collecting and verifying entities to assist us for the identified purposes.


Your knowledge and consent are required before we may collect, use or close your personal information, except in special circumstances, such as during a fraud investigation, or an investigation by the police, or in a situation otherwise permitted by the law. If we are obliged to disclose information without consent, we will not disclose more information than is required.


Your consent for Re/Max Country Classics Ltd. Brokerage existing use and future collection, use or disclosure of your personal information for the identified purposes is provided by:

•    Your receipt of this Personal Information Policy, unless you advise RE/MAX Country Classics Ltd, either in writing or verbally, that you do not agree with the terms stated in this policy and that you wish to opt out of all or portions of it
•    Your unrestricted provision of information to Re/Max Country Classics Ltd. Brokerage directly or through our licensed real estate salespeople
•    Your express wrote or verbal consent as obtained through a Listing Agreement, Buyer's Agency Agreement, or an Agreement of Purchase and Sale
•    Your consent as provided by your authorized representative, such as a legal representative or power of attorney


In some circumstances, your consent may be implied, for example if you have been receiving varied market newsletters, and you request a change of address to receive future newsletters, it is assumed that the consent, which you have to us, originally remains in effect.

To withdraw your consent, you should contact our Privacy Officer at RE/MAX Country Classics. Unless we hear otherwise from you, you are giving us your consent to the collection, use and disclosure of personal information as provided in this policy for the identified purposes.

Your personal information is retained only as long as we need it to fulfill its identified purpose, and for a reasonable length of time thereafter in case we need to meet any potential obligations or legal or government requirements.


Whether stored in electronic or paper-based format, RE/MAX Country Classics maintains security systems to prevent any loss, modification, misuse, disclosure, or unauthorized access to your personal information. When we no longer need your personal information, we take the same care to destroy it as we do when storing it in order to prevent unauthorized access.


You have a right to access your personal information that we have in our possession to ensure that it is as accurate and up-to-date as necessary for the identified purposes for which we use it. If any information needs to be amended to reflect a change in your situation, we make every effort to update our records.


If you want to review your personal information, please make your request in writing to PRIVACY OFFICER RE/MAX Country Classics Ltd. Brokerage, 64 Hastings Street North, Box 568, Bancroft, ON K0L 1C0, telling us specifically as possible which personal information you are requesting. If you believe that your personal information is not correct, you may request the appropriate change, or you may request us to delete the incorrect information.

RE/MAX Country Classics Ltd reserves the right to refuse your request for access to personal information if:

  • The information is protected by solicitor-client litigation privilege

  • Granting access would disclose confidential business information

  • Doing so would reasonably be expected to threaten the life or security of another individual

  • The information was collected for purposes related to the detection and prevention of fraud

  • The information was generated in the course of a formal dispute resolution process

  • The information would likely reveal personal information about another individual or decreased individual

  • It does not exist, is not held or cannot be found by RE/MAX Country Classics Ltd. Brokerage